Right of Withdrawal


Right of withdrawal for consumers (any natural person who enters into a legal transaction for purposes that cannot be attributed to their commercial or independent professional activity). You have the right to withdraw from this contract within fourteen days without providing any reason. The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, takes possession of the goods. To exercise your right of withdrawal, you must inform us (Tea & More - Theo van Grinsven, Etterschlager Str. 42, 82237 Wörthsee, shop@teaandmore-online.com) of your decision to withdraw from this contract. You may use the model withdrawal form provided below, but it is not obligatory. If you use this option, we will send you a confirmation of receipt of such a withdrawal (e.g., by email) without delay. To meet the withdrawal deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal


If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive the notice of your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; you will not incur any fees for the reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is the earlier. You must send back the goods without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion of the right of withdrawal for:

Contracts for the delivery of goods that are not pre-fabricated and for whose production an individual selection or determination by the consumer is crucial, or

Contracts for the delivery of goods that are clearly tailored to the personal needs of the consumer;
Contracts for the delivery of goods that can spoil quickly or whose expiration date

would quickly be exceeded;
Contracts for the delivery of alcoholic beverages, the price of which was agreed upon at the time of contract conclusion, but which can be delivered only after 30 days and whose current value depends on fluctuations in the market that the entrepreneur cannot influence;
Contracts for the delivery of newspapers, magazines, or illustrated periodicals, except for subscription contracts.
Premature expiration of the right of withdrawal for:
Contracts for the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal was removed after delivery;
Contracts for the delivery of goods that, due to their nature, are inseparably mixed with other goods after delivery;
Contracts for the delivery of audio or video recordings or computer software in a

sealed package, if the seal was removed after delivery;
Contracts for the purchase of digital content that is on a physical data carrier, if the customer has expressly agreed that the entrepreneur may begin with the performance of the contract before the expiry of the withdrawal period and the customer has confirmed that they are aware that by agreeing to the commencement of performance of the contract, they lose their right of withdrawal.

End of the Right of Withdrawal Information.

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